1 ) The parties
A ) LeRetroCab.com and LeRetroCab.fr :
Car transfer service with private driver operating in Paris and using retro cars
B ) The client :
You as a physical personal, representative or corportate entity
2 ) The service
A ) LeRetroCab.com and LeRetroCab.fr offer a transfer service from and to Paris, CDG airport, Orly airport, Disneyland, Versailles and upon request, offer custom transfers
B ) The transfer can include 3 to 4 passengers + 1 private driver
3 ) The booking process
By requesting a transfer with us, you fully agree with the following terms :
A ) You take all necessary dispositions to be at the chosen pick up point on time and inform us with reasonable advance if you were delayed or unable to come
B ) Provide all the necessary informations for the transfer and by reachable if we need to contact you before the transfer
By confirming the transfer, we will :
A ) Take the necessary dispositions to fulfill the request as per the confirmation
B ) Inform you in case of delay, unexpected event, by any means ( phone, text message, Whatsapp, email )
C ) Proceed to all the necessary safety checks regarding the technical aspects of the car used for the transfer
D ) We accept requests by text message, Whatsapp, email and by chat. All the means of bookings will be processed according to the present Terms and Conditions.
5 ) Modifications to the transfer request
A ) Modifications can be made up to 1hr before the transfer by contacting us. LeRetroCab.com reserves its right to accept or reject the modification if we think that we will not be able to do the transfer following the change
B ) LeRetroCab.com can, if the situation requires it, cancel the transfer, in case of : strikes, social events, specific city restrictions, protests, extremely bad weather, extreme situations, unexpected or if the safety standards are not met.
C ) LeRetroCab.com will only cancel transfer in a reasonable manner and solely for the situations above and will notify you with enough of advance so you can organize another transportation method.
D ) In some cases, LeRetroCab.com may also offer a replacement car from the company. This can typically happen if the chosen car is on maintenance but will only be limited to rare occasions.
6 ) Payment methods
The default payment is cash after the transfer. The transfer can also be prepaid by credit card until 1 day before the transfer. If the transfer is prepaid and canceled, it will be fully refund in any case.
7 ) Your data on LeRetroCab.com and LeRetroCab.fr
We solely use your data for the transfer and will only retain it :
A ) During the legal time requested by the French authorities
B ) Quality feedback ( typically an email contact asking if the transfer went well )
C ) Using technologies ensuring the confidentiality of your data ( SSL, E2EE )
You have a right to access, modify and delete your personal data by contacting us
8 ) Liability
LeRetroCab.com shall not be considered be considered as financially responsible to any loss or damage occurring when using this website, the service, and if the service is canceled
LeRetroCab.com will however do the necessary to provide the service with the highest standards and commercial practices.
Receiving the confirmation for the transfer involves the full understanding and acceptance of the present Terms and Conditions, and the fact that you agree, in case of litigation to firstly seek for a reasonable resolution with LeRetroCab.com.
If no reasonable resolution can be found, the country of jurisdiction is France
Company registration number : Siren 532 071 438
Headquarted at : 3 rue Saint Charles 75015 Paris France
Insurance no : HSXPM310021301 by Hiscox
Webhost : OVH